Privacy notice
This notice explains what happens to the details you send us through this website, and your rights over them. It’s short because we collect very little.
Who we are
Retail Spark Connect Ltd, trading as Retail Spark, is the data controller for personal data collected through this website. We are registered in Scotland, company number SC403846, and our registered office is 83 Princes Street, Edinburgh, EH2 2ER.
What we collect
When you send an enquiry, we keep what you type into the form and a few details recorded with it. Please don’t put sensitive personal information in your message.
- your name
- your phone number, your email address, or both
- your message
- the product, quantity and deadline, if you give them
- the page of the website you sent it from
- the date and time you sent it
- a scrambled (hashed) version of your internet address, used only to limit repeated submissions
- the result of an automatic check for sales spam
Why we use it
We use your details to reply to your enquiry and to deal with any work that follows from it. Our lawful basis is our legitimate interest in answering enquiries about our services or, where you are asking about working with us, taking steps at your request before entering into a contract.
Who else handles it
This website is run for us by SortedBy and hosted by Cloudflare, which stores enquiries in the site’s database. We see each enquiry on a private page that only we can open.
When an enquiry arrives, we are told by a WhatsApp message sent through SortedBy’s notification service (Sorted - Concierge). That message contains your name, your contact details and the start of your message. WhatsApp is a Meta service.
How long we keep it
We keep enquiries only for as long as we need them to deal with your enquiry and any work that follows.
Cookies
This website sets no cookies for visitors and uses no analytics or tracking. The only cookie is a strictly necessary sign-in cookie on the site owner’s private page, which only the site owner uses.
Your rights
You can ask for a copy of the personal data we hold about you, and ask us to correct it, delete it, restrict how we use it, or stop using it. To do any of these, email info@retailsparkconnect.com or write to us at our registered office.
If you contact us by phone, email or WhatsApp instead of the form, we use what you send in the same way.
If you’re unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes to this notice
Last updated 27 October 2026.
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